SUE P. FLOCK
27569 County Highway U ▪ Cashton, WI 54619 ▪ [Send email using form
at bottom] ▪ Home:  [Send email to request phone number] 54-5179

CUSTOMER SERVICE/DOMESTIC PERFORMANCE PROFESSIONAL


Dedicated, honest and exceptionally hard working home based work professional
with a proven 8+ year record in customer service seeks a challenging position,
benefiting from strong record of personal and professional strengths. Offers
strong, professional communications, as well as providing results driven,
focused, meticulously detail oriented performing. Determined performer with
exemplary work ethic—offering the highest levels of integrity, initiative,
thoroughness in working to achieve all goals and objectives.

AREAS OF EXPERTISE

	Customer Service 
	Planning & Organization
	Multi-task & Time Management		Telecommunications & Computer
Skills
	Scheduling		Interpersonal Relations
	Domestic Hygiene & Food Preparation/Baking

PROFESSIONAL PROFILE

CUSTOMER SERVICE:
	Delivers service excellence as personal housekeeper, completing
multiple tasks with efficiency and quality.
	Employs strong customer service and task-management skills, meeting all
deadlines and contracted schedules.
	Communicates effectively using tact and diplomacy in all situations.
	Excels consistently through hard work, commitment and unparalleled
drive to meet tight deadlines and goals.
	Recognized through hard work and achievement as a valued customer
service team member, maintaining telecommunications for Apac.

HOUSEKEEPING MANAGEMENT:
	Recipient, 1st prize award for ‘Outstanding Achievement’ in a local
culinary contest.
	Maintained high standards, while managing numerous functions in a
fast-paced environment.
	Employs strong planning, organizing and creating abilities for a wide
range of homemade dishes.
	Ensures domestic/culinary hygiene is afforded the highest attention and
priority.

EDUCATION

Diploma – Health Unit Coordinator, Western Wisconsin Technical College          
             		1992
	GPA: 3.5

CAREER PATH

RESIDENT ASSISTANT, Old Times – Westby, WI                                      
                          		2000-2004
HOUSEKEEPER, Vicki Harter – Cashton, WI                                         
                           			2000-2000
RESIDENT HOUSEKEEPER, Martin Erickson – Cashton, WI                             
                    		1998-2000
CUSTOMER SERVICE REPRESENTATIVE, Apac Telecommunications – LaCrosse, WI         
      	1996-1998 

PROFESSIONAL AFFILIATIONS

Secretary, Cashton Lions Club										1999-2005


EXCEPTIONAL REFERENCES AVAILABLE UPON REQUEST