Raj K Jain
Email ID: | Madison, WI   “ USA | Tel. #: +1.425.818.0587

Profile (Summary)
 ‚  16 years of Professional experience in the Systems Development Life Cycle
(SDLC).
 ‚  Experienced in the SDLC for various phases such as Assessments, Requirements
gathering, Documentation, Business Systems Analysis (BSA), Architecture, Design,
User Interface (UI), DataBase (DB), Development, Conversions, Enhancements,
Interfaces, Reporting, Implementations, Integration, Upgrades, Testing,
Deployment, Quality Assurance (QA), Production Support, Customizations,
Maintenance, Reengineering (BPR).
 ‚  Contributed to Center of Excellence (COE) groups such as Business
Intelligence (BI), Data Warehouse (DW), ERP Horizontal Practice (Oracle /
PeopleSoft), Banking Financial Services Insurance (BFSI) Vertical.
 ‚  Defined / Coordinated multiple Projects, processes, timelines, and
dependencies for Configuration Management, Change Management (CM), Release
Management (RM), migrations and collaboration.
 ‚  Prepared Project Management (PM) plans considering Functional & Technical
aspects such as scope, Cost Benefit Analysis (CBA), schedules, budgets,
Estimates, Security, standards, reliability, scalability.
 ‚  Prioritized and resolved issues for short-term and long-term resolutions.
 ‚  Identified risks and prepared mitigation strategies, Disaster Recovery plans
(DR), Business Contingency Planning (BCP), Scorecards, Transition / Governance
plans.
 ‚  Managed Projects and Delivery teams in Onsite / Offsite / Offshore
(Outsourcing) models for International clients in USA, Canada (America); UK
(Europe); India (Asia), China, Philippines.
 ‚  Prepared Status Reports, presentations (demos) & proposals, Proof of
Concepts (POCs), Statement of Work (SoW) for contractual / legal work; Service
Level Agreements (SLAs), Case Studies.
 ‚  Managed deliverables, expectations and relationships with the Senior
Management by proper communication, customer satisfaction, tracking milestones,
adding value, balanced approach.
 ‚  Improved processes, tools, data quality for Master Data Management (MDM),
user adoption and deliver results 50% faster and efficiently.
 ‚  Evaluated softwares / solutions, gathered feedback, and negotiated with
Vendors. 
 ‚  Gathered statistics for trending, what-if analysis, pivot tables, audits.
 ‚  Prepared Metrics and Dashboards based on Key Performance Indicators (KPIs)
and detailed information.
 ‚  Documented and prioritized requests for Change Management & Version Control
(CMVC).
 ‚  Coordinated Unit Testing, System Integration Testing (SIT), User Acceptance
Testing (UAT), Performance (Volume) Testing, Regression Testing, Backup,
Recovery.
 ‚  Participated in the Business Development (BD), Sales, Marketing, Alliances,
Forecasting work.
 ‚  Generated revenue for Professional Services Consulting and Account
Management (AM) work. 
 ‚  Improved the Group operations, Profit & Loss (P&L / Income statements),
Balance Sheets.
 ‚  Customer oriented, strong leadership, flexible, contributor, multi-tasking,
organized.
 ‚  Mentored team members, shared knowledge and performed Appraisals (Reviews)  
“ People Management.

Skills
 ‚  Applications (Apps): Business Intelligence (BI), Reporting, Analytics, Data
Warehouse (DW), Extract Transform Load (ETL), Oracle EBS, PeopleSoft (PS),
Microsoft (MS), Enterprise Resource Planning (ERP), Financial Accounting (F&A),
Customer Relationship (CRM), Human Resources (HRMS) / Human Capital (HCM), Supply
Chain (SCM), Enterprise Performance (EPM), Manufacturing (MFG), Internet (web /
n-tier), .NET, Client-Server (CS), Basel II, Healthcare

 ‚  Modules: General Ledger (GL), Accounts Payable (AP), Accounts Receivable
(AR), Procurement, Purchasing (PO), Assets (AM), Cash (CM), Order (OM), Inventory
(INV), Projects (PROJ), Billing, Costing, Budgets, HR, Payroll (PAY), Benefits
(BEN), Time & Labor (T&L)

 ‚  Tools / Languages: MS Project (MPP), MS Office, Excel, Word, Outlook,
PowerPoint (PPT), Visio, SharePoint, Quest TOAD, SQL Developer, Quest Stat,
Oracle Business Intelligence (OBIEE) / Siebel Analytics, Discoverer, SAP Business
Objects (BO), IBM Cognos, Informatica, Crystal, Citrix, VMWare, SalesForce
Automation (SFA / SaaS), Niku, Tableau, Hyperion Essbase, PL/SQL, COBOL, JCL,
CICS, VSAM

 ‚  DataBases (DBs): Oracle, MS SQL Server, MS Access, IBM DB2 UDB, Sybase
 ‚  Operating Systems (OS): MS Windows, Unix, DOS, MVS
 ‚  Hardwares (HWs): Mainframes, Midranges, PCs

 ‚  Industries / Verticals: Information Technology (IT), Banking, Financial
Services & Insurance (BFSI), Manufacturing (MFG), Governments (Public Sector),
Wireless, Telecommunications, Retail, Automobiles, Healthcare, Cable,
Distribution, Travel, Energy, Oil & Gas

 ‚  Methodologies: Structured Systems Analysis & Design (SSADM), International
Organization for Standardization (ISO), Application Implementation (AIM)

Awards / Certificates from
 ‚  Senior Vice President (SVP), Information Technology (IT) - Bank of Montreal
(BMO) / Harris Bank
 ‚  Senior Vice President (SVP), Finance - Suntrust Group
 ‚  Chief Financial Officer (CFO) & Chief Information Officer (CIO)   “
Washington Mutual (WaMu) Group
 ‚  Chairman   “ Government of Northwest Territories (GNWT)

Education / Training
 ‚  Bachelor of Engineering (BE) Equivalency Degree in Computer Science &
Technology from 
 ‚  University of Toronto, Ontario (ON)   “ Canada and
 ‚  World Education Services (WES) of New York, NY   “ USA (GPA of 3.8 / 4.0) 
 ‚  Bachelors of Engineering Degree in Computer Technology from University of
Bombay (Mumbai), India in 1994   “ First Class with Honors
 ‚  Member of IEEE Computer Society & Management Information Systems (MIS)
 ‚  SEI  's Capability Maturity Model (CMMI); Change Management & Version
Control (CMVC); Performance Enhancement Program (PEP); Myer Brigg Type Indicator
(MBTI ) for Team building; Quality Service Skills (QSS); Insider Trading
 ‚  Basel, Sarbanes Oxley (SOX) Compliance; Bank Secrecy Act (BSA); Office of
Foreign Assets Control (OFAC); Client Privacy
 ‚  ERP, Financials, HRMS, Manufacturing, CRM, EPM, FTP; E-Commerce (Online),
SAP, Business Objects (BO), IBM Cognos, Informatica, Crystal
 ‚  Microsoft (MS) Office   “ Excel, Word, PowerPoint (PPT), Project (MPP),
Visio, Access, Outlook
 ‚  Oracle: Application Implementation (AIM); Relational DataBase (RDBMS)
 ‚  PeopleSoft (PS): PeopleTools (PT), PS Application Designer, Application
Engine (AE), PS Query, PeopleCode, Security, nVision, Users Group Conference
 ‚  Mainframes: COBOL, JCL, VSAM, CICS, DB2, Compuware Xpediter, Mercury
Interactive Test Director

2004   “ Present Enterprise Consultant / Manager

Symcorp - Madison, WI
 ‚  Managed Projects for various clients in areas such as Business Intelligence
(BI), Reporting, MS .NET, Healthcare, Insurance, LIMS Applications.
 ‚  Coordinated / Optimized System Development Life Cycle (SDLC) processes for
Proof of Concepts (POCs), Requirements Gathering, Business Analysis (BA), User
Interface (UI), DataBase (DB), Development, Testing, Quality Assurance (QA),
Security, Workflows (WFs), Enhancements, Maintenance, Deployment.
 ‚  Prepared Strategy, Project plans (MPP), Status Reports, Budgets, Metrics,
Issue Register, Risk Register.
 ‚  Managed the Healthcare and Analytics  ' Projects for Delivery team of about
10 members in Onsite / Offshore model, multiple locations, diverse multicultural
backgrounds.
 ‚  Captured and prioritized requests for Change Management & Version Control
(CMVC).
 ‚  Established and maintained expectations with current and prospective clients
regarding Project scope, budgets, timeframes and deliverables.
 ‚  Resolved issues proactively and prepared risk mitigation strategies.
 ‚  Evaluated various solutions and architectures for Cost Benefit Analysis
(CBA).
 ‚  Used Agile Scrum approach, MS SQL Server DB & Reporting Services (SSRS),
.NET architecture, Internet Information Server (IIS), Adobe Flex, SAS BI for web
based BI solutions, HIPAA Compliance.
 ‚  Prepared Sales  ' proposals, estimates and presentations for clients.
 ‚  Recommended new tools as better products become available.
 ‚  Lead and assisted in the development of Statements of work (SoW).
 ‚  Used    lessons learned    reviews and other management techniques to help
prevent similar issues from arising in the future.

NC Corp   “ Seattle, WA
 ‚  Implemented the Business Intelligence (BI) solutions for Oracle E-Business
Suite (EBS) 11.x (11i) / R12 and Peoplesoft (PS) Applications (Apps) 8.x at
various clients. 
 ‚  Applications: ERP, Financials, Human Resources (HRMS), Supply Chain (SCM),
Customer Relationship (CRM), Manufacturing (MFG), Data Warehouse (DW), ETL. 
 ‚  Clients: Bank of America (BAC) - Merrill Lynch (ML), United Healthcare (UHC)
Insurance, Cisco, Emerson, BP Arco, City of Salem Government.
 ‚  Defined processes and reviewed with key stakeholders, Senior Management,
C-level Executives (CXO).
 ‚  Prepared the Project status reports, logistics plans, presentations, risk
mitigation strategies, issue resolutions.
 ‚  Coordinated with various groups such as Product Development / Engineering
(Offshore), Marketing, Managed Services, Alliances, Customer Service to develop &
improve processes, deliverables, expertise.
 ‚  Worked with Sales team, Clients to develop new Service strategies /
offerings and generate revenue.
 ‚  Performed Project Life Cycle (PLC) for Proof of Concepts (POCs),
Requirements Gathering, Business Systems Analysis (BSA / CBA), Design, Build,
Security, Testing, Implementation, Deployment Strategy, Maintenance, Upgrades,
Training, User Adoption, Customizations.
 ‚  Captured / prioritized requests for Change Management & Version Control
(CMVC).
 ‚  Deployed Business Intelligence (BI) / Reporting solutions at various clients
using metadata (content) and tools such as Oracle BI (OBIEE) / Siebel Analytics,
Discoverer, SAP Business Objects (BO), IBM Cogno