Raj K Jain
Email ID: RJ2156 Gmail.com | Tel. #: +1.425.818.0587

Profile (Summary)
* Experienced in the Systems Development Life Cycle (SDLC) phases such as
Requirements gathering, Documentation, Business Systems Analysis (BSA), Design,
Development, Implementations, Integration, Upgrades, Testing, Quality Assurance
(QA), Production Support, and Reengineering (BPR).
* Coordinated processes for Change Management (CM), Release Management (RM),
migrations.
* Prioritized and resolved issues for short-term and long-term resolutions.
* Identified risks and prepared mitigation strategies, Disaster Recovery plans
(DR), Business Contingency Planning (BCP), Scorecards, Transition / Governance
plans.
* Led Projects and Delivery teams in Onsite / Offshore (Outsourcing) models for
International clients in USA, Canada (America); UK (Europe); India (Asia), China,
Philippines.
* Prepared Project Management (PM) plans considering Functional & Technical
aspects such as scope, Cost Benefit Analysis (CBA), timelines, budgets, and
resources.
* Prepared Status Reports, presentations (demos) & proposals, Proof of Concepts
(POCs), Statement of Work (SoW) for contractual / legal work; Service Level
Agreements (SLAs), Case Studies.
* Managed deliverables, expectations and relationships with the Senior
Management by proper communication, customer satisfaction, tracking milestones,
adding value, and balanced approach.
* Improved processes, tools, quality for user adoption and delivered results 50%
faster and efficiently to make better Decisions' Support Systems (DSS).
* Evaluated softwares / solutions, gathered feedback, and negotiated with
Vendors. 
* Gathered statistics for trending, what-if analysis, pivot tables, audits.
* Prepared Metrics and Dashboards based on Key Performance Indicators (KPIs) and
detailed information.
* Documented and prioritized requests for Change Management & Version Control
(CMVC).
* Prepared and Coordinated Testing Strategy / Test plans for Unit Testing,
System Integration Testing (SIT), User Acceptance Testing (UAT), Performance
(Volume) Testing, Regression, Backup, Recovery.
* Customer oriented, strong leadership, flexible, contributor, multi-tasking,
organized.
* Contributed for the Business Development (BD), Pre-Sales, Alliances,
Forecasting work.
* Generated revenue for Professional Services Consulting and Account Management
(AM) work. 
* Improved the Group operations, Profit & Loss (P&L / Income statements),
Balance Sheets.
* Mentored team members, shared knowledge and performed Appraisals (Reviews) -
People Management.
* Contributed to Center of Excellence (COE) groups.

Awards / Certificates from
* Senior Vice President (SVP), Information Technology (IT) - Bank of Montreal
(BMO) / Harris Bank
* Senior Vice President (SVP), Finance - SunTrust Group
* Chief Financial Officer (CFO) & Chief Information Officer (CIO) - Washington
Mutual (WaMu) Group
* Chairman - Government of Northwest Territories (GNWT)

Skills
* Applications (Apps): Business Intelligence (BI), Reporting, Analytics, Data
Warehouse (DW), Extract Transform Load (ETL), Oracle, PeopleSoft (PS), Microsoft
(MS), Enterprise Resource Planning (ERP), Financial Accounting (F&A), Customer
Relationship (CRM), Human Resources (HRMS) / Human Capital (HCM), Supply Chain
(SCM), Enterprise Performance (EPM), Manufacturing (MFG), Master Data Management
(MDM), Internet (web / n-tier), .NET, Client-Server (CS)

* Modules: General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR),
Procurement, Purchasing (PO), Assets (AM), Cash (CM), Order (OM), Inventory
(INV), Projects (PROJ), Billing, Costing, Budgets, HR, Payroll (PAY), Benefits
(BEN), Time & Labor (T&L)

* Tools / Languages: MS Office, Excel, Word, Outlook, PowerPoint (PPT), Visio,
MS Project (MPP), SharePoint, Quest TOAD, SQL Developer, Quest Stat, Oracle
Business Intelligence (OBIEE), Discoverer, SAP Business Objects (BO), IBM Cognos,
Informatica, Crystal, Niku, Hyperion Essbase, PL/SQL, COBOL, JCL, CICS, VSAM

* DataBases (DBs): Oracle, MS SQL Server, MS Access, IBM DB2 UDB
* Operating Systems (OS): MS Windows, Unix, DOS, MVS
* Hardwares (HWs): Mainframes, Midranges, PCs

* Industries / Verticals: Information Technology (IT), Banking, Financial
Services & Insurance (BFSI), Manufacturing (Mfg), Governments (Public Sector),
Wireless, Telecommunications, Retail, Automobiles, Healthcare, Cable,
Distribution, Travel, Energy, Oil & Gas

* Methodologies: Structured Systems Analysis & Design (SSADM), Agile Scrum,
International Organization for Standardization (ISO), Application Implementation
(AIM), CMMI, Six Sigma, MDM

Education / Training
* Bachelor of Engineering (BE) Degree in Computer Science & Technology from 
* University of Toronto, Ontario (ON) Canada - Equivalency Degree
* University of Bombay (Mumbai), India in 1994 - First Class with Honors
* Member of IEEE Computer Society & Management Information Systems (MIS)
* SEI's Capability Maturity Model (CMMI); Change Management & Version Control
(CMVC); Performance Enhancement Program (PEP); Myer Brigg Type Indicator (MBTI )
for Team building; Quality Service Skills (QSS); Insider Trading
* Basel, Sarbanes Oxley (SOX) Compliance; Bank Secrecy Act (BSA); Office of
Foreign Assets Control (OFAC); Client Privacy
* ERP, Financials, HRMS, Manufacturing, CRM, EPM, FTP; E-Commerce (Online), SAP,
Business Objects (BO), IBM Cognos, Informatica, Crystal
* Microsoft (MS) Office - Excel, Word, PowerPoint (PPT), Project (MPP), Visio,
Access, Outlook
* Oracle: Application Implementation (AIM); Relational DataBase (RDBMS)
* PeopleSoft (PS): PeopleTools (PT), PS Application Designer, Application Engine
(AE), PS Query, PeopleCode, Security, nVision, Users Group Conference
* Mainframes: COBOL, JCL, VSAM, CICS, DB2, Compuware Xpediter, Mercury
Interactive Test Director

2004 - Present: Enterprise Consultant / Program Manager

Birlasoft: GE Capital Treasury - Stamford, CT
* Led the Program in Onsite - Offshore (Outsourcing) model and coordinated with
various Business and IT groups such as Business Intelligence (BI), Data
Management (DMO), MDM, Governance, Quality, Migration, Business Process
Management (BPM / Tibco), Investment Banking, HP Quality Center (QC).
* Gathered requirements, performed Business Systems Analysis (BSA).
* Delivered Business / IT solutions considering factors such as centralization,
distribution, security, performance, scalability, reliability, standards.
* Analyzed data from MS SQL Server DB, Oracle DB, and legacy systems.
* Prepared Metrics, strategic value assessments, Data Dictionary, status
reports, MS Office documents, Visio diagrams, issue resolutions, risk mitigation
strategies for Management and key stakeholders.
* Performed Business Process Re-engineering (BPR) as per Change Management (CM),
Governance, Taxation, Legal, Risk, Compliance groups' requirements.
* Applied Master Data Management (MDM) methodology from Data Foundations'
OneData MDM.
* Prepared Project plans (MPP), presentations and strategies for Pre-Sales,
Business Intelligence (BI), Data Warehouse (DW), ETL, Data Management (DMO),
Migration, Upgrades, Release Management (RM).

Noetix - Seattle, WA
* Led the Implementation of Business Intelligence (BI) / Analytics' solutions
for Oracle E-Business Suite (EBS) 11.x (11i) / R12 and Peoplesoft (PS)
Applications (Apps) 8.x at various client sites.
* Applications: ERP, Financials, Human Resources (HRMS), Supply Chain (SCM),
Customer Relationship (CRM), Manufacturing (MFG), Data Warehouse (DW), ETL. 
* Clients: Bank of America (BAC) - Merrill Lynch (ML), United Healthcare (UHC)
Insurance, Cisco, Emerson, BP Arco, City of Salem Government, Life Sciences.
* Performed Project Life Cycle (PLC) for Proof of Concepts (POCs), Requirements
Gathering, Business Systems Analysis (BSA / CBA), Design, Build, Security,
Testing, Implementation, Deployment Strategy, Maintenance, Upgrades, Training,
User Adoption, Customizations, Integration.
* Defined processes and reviewed with key stakeholders, Senior Management,
C-level Executives (CXO).
* Used Agile Scrum approach, MS .NET architecture (web), SOA, Internet
Information Server (IIS), MS SQL Server DB & Reporting Services (SSRS), MS
Office, Visio, Sharepoint, PL/SQL, Informatica, Unix scripts, Citrix, VMWare.
* Prepared Status reports, issue resolutions, risk mitigation strategies, MS
Project Plans (MPP), MS Office documents, Visio diagrams, logistics,
presentations.
* Coordinated with various groups such as Product Development / Engineering
(Offshore), Marketing, Shared Services, Alliances, Customer Service to develop &
improve processes, deliverables, expertise.
* Worked with Sales team to develop proposals, Service strategies / offerings
and generate revenue.
* Captured / prioritized requests for Change Management & Version Control
(CMVC).
* Deployed Business Intelligence (BI) / Reporting solutions at various clients
using metadata (content) and tools such as Oracle BI (OBIEE) / Siebel Analytics,
Discoverer, SAP Business Objects (BO), IBM Cognos.
* Analyzed the data from multiple sources such as Microsoft (MS) SQL Server, MS
Access, Legacy systems, Mainframes, DB2, SalesForce Automation (SFA / SaaS),
Microstrategy (MSTR), Tableau.

Cognizant (CTS): American Express (Amex) / Ameriprise (AMP) - Minneapolis, MN
* Amex (AXP) & AMP provides services such as Financial, Credit Cards, Brokerage,
Banking, Insurance, Travel, Equities.
* Managed the Portfolio / Program Management (PMO) of about $11 million (MM)
budget; Global Delivery team of about 100+ members in Onsite / Offsite / Offshore
model (Outsourcing); 11 Projects (Applications) in areas of Banking, Financial
Accounts (FA), Online Brokerage (OLB), Property & Casualty (P&C), Markets
Investment (M&IR).
* Managed the deliverables & milestones for Uplift & Rehosting of Internet &
Intranet applications.
* Prepared Strategies, MS Project plans (MPP), Sta