RANDY BENNETT 

11226 Lakeshore Dr.  Pleasant Prairie, WI 53158
847 809-4821  [Send email using form at bottom]


SUMMARY OF QUALIFICATIONS 

• Results-oriented, client-centered leader creating and directing new programs,
leading new initiatives in both academic and corporate settings. Proven track
record from instituting National-Louis’ first adult student and career services
office to pioneering Northern Trust’s online learning, training, information and
resources.  

• Maximizing individual and organizational development, education and learning
in the most powerful and effective ways—see over 35 of them below.  Extensive,
successful teaching in a variety of settings---high school, college, corporate,
undergrad, masters and doctorate, and in different formats---on ground, online,
blended, and web enriched.  
 
• Results: History of exceeding client requirements from accreditation visit
recognition for program excellence and innovation at National-Louis University to
special awards and employee honors at Northern Trust.  4.7 to 5 course evaluation
ratings. Online Facilitator, Ed.D. Mentoring and ePortfolio certifications. 


PROFESSIONAL EXPERIENCE

NONPROFIT PROGRAM COORDINATOR

University of Wisconsin Parkside, Center for Community Partnerships Kenosha, WI
2010 – Present 
 
• Maximizing nonprofit organization capacity building, organizational
development in such diverse areas as strategic planning, social networking,
succession planning, marketing, board development, volunteer recruitment, and
fundraising.  Providing coaching, technical assistance, workshops; conducting
grant program inductions, reviews, mid-term check ins, and post assessments. 
Creating an online “one stop and shop” information, learning and resource center
for whatever is needed at the click of a mouse. 


ASSOCIATE PROFESSOR, DEPARTMENT CO-DEVELOPER, ADJUNCT FACULTY  

Argosy University, School of Education and Organizational Leadership, Chicago,
IL 2004 – 2009 (Argosy has four colleges and 19 campus locations in 11 states.)  
  

Myself, program chair and the other core faculty member resurrected and
completely rebuilt a department and program that was without a chair and
full-time faculty members for two years.  

• Pioneered graduate program, leadership, and career success models, over 25
learning/ teaching aids, and a ‘one stop and shop’ learning and resource center
for empowering leadership, maximizing professional development, and career
advancement. Results: Students achieved quality major research projects and their
top life, career and leadership goals at the same time!   

• Developed and taught classroom, online-enriched and blended learning courses
in  Foundations of Leadership, Educational Leadership, Leading and Managing
Change, 
Program Evaluation, Higher Education, and Research.  Results: 4.7 to 5 course
evaluation ratings, online facilitator certification, E-College and WebEx
proficiency.  

• Provided academic and dissertation advising; professional, career and
leadership development coaching; faculty development workshops, information and
resources. Developed comprehensive exams, rubrics and guides.  Co-developed
university-wide Dissertation Guide, Prospectus and Proposal Manuals, and
Education Dissertation Rubric.

• Served on Appeals, Academic Affairs, Faculty Development, Institutional Review
Board, Students Affairs, and Student Success Committees.  Elected Faculty Council
Co-chair.  Chaired Assessment and Faculty Development Committees for Illinois
Administrative Certification. Results: Full Certification awarded, no areas of
improvement.


EDUCATION, LEARNING AND DEVELOPMENT LEADER (New position)

Northern Trust Company, Chicago, IL 1999 – 2003

New position that pioneered developing, implementing and improving online
training, job aids, support, learning, information and resources for Illinois and
new out-of-state banks.   

• Conducted comprehensive needs assessment and program planning. Collaborated
with all levels of management to form stakeholder, target-audience teams and
develop a dynamic strategic vision.  Created one tool for resolving ten crucial
issues and achieve six key business objectives. 

• Partnered with stakeholders, experts, top performers to provide information,
learning, development and support, and business-needed tools, job aids and
resources.  Facilitated orientations, training, web conferencing, online and
virtual classroom learning.
  
• Team built four online 'one-stop' training and resource centers.  Assisted
with Learning Management System development and Computer Based Training delivery.
 E-learning 
steering committee member.  

• Created a project plan for setting up new distant banks.  Directed planning,
delivery and improvement of training and performance support for both new hires
and five new multi-state banks.  Liaison between main bank and its distant banks
resolving problems and questions.

• Results: Met/exceeded business, client and participant requirements. Received
special cash and peer recommended awards for outstanding contributions and
meeting/exceeding client requirements.  Locally started online resource centers
became the models for all of Northern Trust and in the top ten (out of 40) most
used web sites.  Promoted to the next level. 


CONSULTING, CONTRACTING (while attaining a doctorate) 1992 – 1998

• Co-directed and implemented Motorola University's leading post-training
evaluation and continuous improvement initiative. Initiated action plans, team
building, managing change, gaining support and overcoming barriers. Generated
clients, conducted needs assessments, 
facilitated courses. Completed Motorola's Instructor Training and Certification
Program.  Results: Met/exceeded customer requirements for evaluation system
improvements; 28% increase in training departments conducting post-training
evaluations. 

• Co-implemented, evaluated and improved Motorola’s CEO supported Parenting and
Child Education Initiative, Work and Family Conference and Facilitator
Development Workshops.  Initiated action plans, team building, managing change,
gaining support and overcoming 
barriers.  Results: Established initiative in targeted Motorola regions;
participant satisfaction reported, met client requirements.  

• Managed, developed and implemented more than 30 risk management and quality
improvement programs including a video for MMI external clients. Assisted clients
with publicity, gaining support, overcoming barriers, training application and
CEU credit.  Results: Met program delivery deadlines; clients reported
satisfaction/expectations met.  

• Managed training and instructional design projects at United Airlines in a
team environment. Revised and developed technical and customer service courses;
researched and used best practices.  Results: Met/exceeded customer requirements
in evaluations and feedback.

• Researched, developed and benchmarked Navistar’s first model of training needs
assessment and evaluation.  Conducted need assessments; developed surveys;
facilitated focus groups.  Results: Training assessed, revised and improved. 


PROGRAM DIRECTOR, ASSISTANT DEAN (NEW OFFICE); ADJUNCT FACULTY 

National-Louis University, Wheeling, IL 1983 – 1998 

• Created and directed NLU's first Adult Student Services and Career Planning
and Placement office.  Developed, delivered and improved programs, services and
events for the on-time graduation, career, professional and personal development
of BA and Masters Degree returning adult students in four states. 

• Developed and taught classroom, online, WebCT and interactive video courses in
Adult Education Masters and BA completion programs for leadership, program
planning and administration, career development, planning and counseling, adult
development and learning, group dynamics, interpersonal relationships,
evaluation, research, values & ethics.


EDUCATION

Ed.D. Adult Education and Career Development	Northern Illinois University,
DeKalb, IL 2002
M.Ed. Counseling and Adult Student Services	Loyola University of Chicago,
Chicago, IL  
BA Psychology and Secondary Education	Elmhurst College, Elmhurst, IL  
	

LEARNING/TEACHING AIDS

Leadership

Adult Student and Career Services 
Core Leadership Effectiveness Model  
Employee Engagement
Leadership Information, Best Practices Resource Center 
Leadership Learning Application and Results Plan 
Leadership Styles Quick Reference  
Maximizing Application of Core Leadership Areas (CLAs)
Maximizing Employee and Organizational Development and Effectiveness
Online Information, Learning and Resource Centers  
Your Informal and Formal Leadership 


Learning, Program Development

Fulfilling the Learning to Learn Concept
New Learning Application and Support
Online Learning, Teaching Success Factors
Optimal Learning, Assessment and Improvement  
Optimal Program Development, Evaluation and Improvement
Post-Program Application, Evaluation and Improvement 
Post-Program, Learning Experience Questionnaire
Program, Learning Experience Tools and Strategies 
2nd Nature Learning Checklist
2nd Nature Learning Program Recipe
2nd Nature Learning Program Preparation/Planning


Career, Professional and Personal Development

Comprehensive Self-Assessment 
Full Employment
Life Career Portfolio
Life Career Transformers 
Manager Coaching Guide
Networking and Gifting
Professional Development, Continuing Education: 12 Underlying Ingredients 
Professional Development P-12 and Higher Education 
Safeguarding Your Career and Ensuring Its Success 
Vision and Meaning of Service
Work Life Balance Learning Application and Results Plan 
Work Life Core Competencies